This Privacy Policy explains how Kynest Studio ("we", "us", or "our") handles information in connection with the mobile game Million Ways: Puzzle Journey (the "App"). We aim to collect and process only the information needed to operate, secure, support, and improve the App.
1. Information Handled by the App
The App may process the following categories of information:
- Game data: puzzle progress, unlocked content, albums, virtual currency balances, attendance rewards, settings, and similar gameplay information.
- Purchase information: product identifiers, transaction or purchase tokens, entitlement status, and verification results. We do not receive or store complete payment card or bank account details.
- Advertising information: advertising identifiers, approximate location inferred from an IP address, device and network information, diagnostics, and interactions with advertisements, as processed by Google AdMob and its advertising partners.
- Security and technical information: app and device integrity signals, request metadata, IP addresses, device type, operating system, app version, and error or diagnostic information used to secure and operate network features.
- Support information: the email address, message, and any other information you voluntarily provide through our support form or by email.
The App does not require you to create a Kynest Studio account. It does not request access to your contacts, personal photos, or precise device location for gameplay.
2. How We Use Information
Information is processed to:
- save and restore gameplay progress;
- deliver downloaded puzzle content and other online features;
- verify purchases, restore eligible entitlements, prevent duplicate rewards, and reduce fraud;
- provide rewarded and other advertisements, subject to applicable consent choices;
- protect the App and backend services from abuse or unauthorized requests;
- diagnose technical problems and maintain service reliability; and
- reply to support inquiries and feedback.
3. Local and Cloud Storage
Game data is primarily stored on your device. Where supported and enabled, eligible progress may also be saved through platform cloud services, such as Google Play Games services on Android or Apple iCloud and Game Center on iOS. Those services are operated by Google or Apple and are subject to their respective accounts, settings, and privacy policies.
Downloaded puzzle images and related content may be stored on your device to support offline-friendly play. The operating system or the user may remove locally stored files, in which case the App may need to download them again.
4. In-App Purchases
Purchases are processed by Google Play or the Apple App Store. We do not collect or store your complete payment details. Limited transaction identifiers and verification information may be sent to our Firebase Cloud Functions backend and the relevant store service to confirm that a purchase is valid, grant the purchased item, restore an eligible entitlement, and prevent duplicate delivery.
5. Advertising and Consent Choices
The App uses Google AdMob to provide advertisements, including rewarded advertisements. Google and its advertising partners may process device identifiers, IP addresses, device and network information, advertising interactions, and related data to deliver, measure, secure, and improve advertising services.
Where required, the App uses Google's User Messaging Platform to request and manage advertising consent. You may be able to review or change applicable privacy choices from the App's settings. You can also manage advertising controls through your device or Google account settings.
Learn more about how Google uses information from apps that use its services: Google's partner sites policy .
6. Firebase and App Integrity
We use Firebase Cloud Functions to operate purchase verification and related backend features. Firebase App Check, using services such as Google Play Integrity, may process app and device integrity signals to help confirm that requests come from an authentic version of the App. These checks are intended for security and fraud prevention.
7. Third-Party Services
The App or its support pages may use the following third-party services:
- Google Privacy Policy — Google Play, Google Play Games services, Firebase, Play Integrity, and AdMob
- Apple Privacy Policy — Apple App Store, Game Center, and iCloud
- Tally Privacy Policy — optional support and feedback form
These providers process information under their own terms and privacy policies. We do not sell your personal information.
8. Data Retention
Local game data remains on your device until it is removed by you, the App, or the operating system. Platform cloud data is retained according to the relevant Google or Apple service and your account settings. Purchase verification records may be retained for as long as reasonably necessary to maintain entitlements, prevent duplicate rewards, address refunds or fraud, and comply with legal obligations. Support communications are retained only as long as reasonably necessary to respond and maintain appropriate business records.
9. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of personal information, or withdraw consent where processing is based on consent. You may also:
- change available advertising privacy choices in the App;
- manage advertising identifiers and privacy controls in your device settings;
- manage or disable platform cloud services through your Google or Apple account; and
- contact us to make a privacy-related request.
Some data may need to be retained where required for security, transaction records, legal compliance, or dispute resolution.
10. Children's Privacy
The App is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action. A parent or guardian should supervise minors and approve purchases where required.
11. International Processing
Third-party service providers may process information in countries other than the country where you live. Where required, providers use safeguards intended to protect information transferred internationally.
12. Security
We use reasonable technical and organizational safeguards appropriate to the nature of the App and the information processed. However, no network, device, or storage system can be guaranteed to be completely secure.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes to the App, service providers, or legal requirements. The revised policy will be posted on this page with an updated effective date.
14. Contact Us
For privacy questions or requests, contact:
Kynest Studio
support@kyneststudio.com